E.C. Waters Inc.
Dear E.C. Waters,
I would like to thank you for all of your service and expert advise over the years. When I first purchased my house your staff guided me, replaced all of my ductwork and rebuilt my interior unit so that it would function better. Last summer my extremely old units needed to be replaced. The Comfort Consultant came to my house, explained my options and made recommendations based on my concerns. He made it an easier process than I expected and made sure I understood everything. I have never felt so COMFORTABLE making a significant home improvement. When your crew arrived, to replace the old units, they were extremely polite, respectful and clean. I was IMPRESSED by their work, respect for my home and making sure that everything was installed correctly and completely. Also they took the time to make sure they had completely cleaned up after themselves. I was also IMPRESSED that not only did the comfort consultant come by my house during the installation but also the owner Clark. They both wanted to make sure that I was happy and satisfied with the work as well as again making sure I understood how everything worked. Since my new Trane units were installed my electric bill has DECREASED BY ALMOST 50% and my allergies have drastically improved.

I would highly recommend your company for everything, from yearly maintenance to purchasing a new system as well as emergency services. Thank you again for everyone‘s generous service.

Sincerely
Stephanie

 

Customer Survey
Score 100%
Mr. Cooper writes,
E.C. Waters has exceptional product knowledge and are very professional, honest and we trust them. Therefore we trust Trane. We have and will continue to refer both.
Thank you
A. Cooper

 

Customer Survey
Score 100%
Ms. Ryan writes
E.C.Waters was straight forward and honest with the condition of our air handeling unit.They explained what neede to be repaired, how often maintenance is needed onit and the signs that will indicate when we need a new unit. Very Honest.
Thanks
T. Ryan

 

I have to tell you, at this point in time, we are really pleased with our system. Our home is nice and warm, and the air handler is performing as advertised. (I"m waiting to see how it will perform during the A/C season).We received our electric bill for the 30 days, 1/15 - 2-14, and even with the Progress Energy 25% increase, the bill was $140. As cold as it was that last month, I think that is pretty good. (we keep our thermostat at 68, but move it to 70 at times). Some of our friends have had $250-$340 bills.

Keep up the good work. We are telling our friends about the great service we received from E.C. Waters. I would not hesitate to recommend your company to anyone.

Paul Parnis